Returns & Exchanges
At Essentials 360, we want you to be completely satisfied with your purchase. If you are not happy with your fashion items, you can return or exchange them within 30 days of delivery provided they are in original condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
Pack Your Items
Securely place the unworn items with original tags attached into their original packaging to ensure they are protected during transit.
Attach the Label
Print the prepaid shipping label provided via email and affix it clearly to the outside of your return package.
Drop Off and Track
Hand over your package at any authorized carrier location and keep your tracking receipt; your refund will be processed once we inspect the items.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing